Steakhouse Old Town

Nice little hotel in the heart of the Old Town in Zürich where there are lots of restaurants and shops, and it is also only a short walk from Zürich central station and tram stops. It sits above a restaurant of the same name. Recommended for couples only as the rooms are very small. The Highlights: - the rooms are very clean upon check in, and despite being small, has the basic necessities: bed, air conditioning, mini fridge, kettle, Closet, TV, hot water, towels, etc. It's also non-smoking which is really appreciated, considering how much people seem to smoke here in Zürich. - Another highlight is that it has a lift (elevator) that fits 4 people with no luggage, or 2 people with 2 suitcases - The continental breakfast included in the room has two kinds of bread, two kinds of cold cuts, some fruit, jams, three kinds of cheeses, juices, coffee and tea - enough to fuel up for the morning until lunch time. -Although the hotel is in the heart of the Old Town with bars and restaurants right below it, the sound proofing of the windows is pretty good as we couldn't hear the outside world once we've shut them properly. What can be improved: - Customer service leaves much to be desired. The people serving in the morning don't seem to want to host people at all as he didn't want to interact with any guest, save to serve us coffee or tea. This is observed both days we had breakfast there. - Our room also wasn't cleaned. Not sure what the custom here in Switzerland is, but when we returned to our room after our second day, we found that our bed wasn't turned over, the dirty towel on the floor was hung up against the towels we wanted to reuse, the complimentary drinking water was not replaced. The only things done were opening the window to let air in and the trash had been taken out. If not for those, we wouldn't have known someone was in our room. - The pillows were very flat and if you folded them, they would stay folded (which means they are expired and should be replaced). This is minor if it doesn't bother you, or course. - as mentioned, the room is very small so be mindful of that if you are planning to bring large suitcases for your trip as there's little room to place them in. Overall, I would only recommend this hotel for staying in Zürich for its location and value for money and not for any other reason.

I ordered a sirloin steak well done with a baked potato no sour cream but with butter. The meal came with the steak being seared on both sides but raw in the middle and I said this is not cooked to my liking he said you have to cook it yourself on the stone I said I'm paying you $50 for a steak and I have to cook it? The waiter ended up cooking it the rest of the way on the stone which took about half an hour. The baked potato did not come with any butter like I asked and no skin I like to eat the skin on my baked potato but there was none it looked like a piece of lasagna. In addition the steak was tough I did not believe it was a sirloin because it had gristle in it. I did have dessert apple pie ice cream and it was delicious. No I won't be back.

The place is nice and the meat was delicious, unfortunately the waiter we had ruined the diner. He was really arrogant, impolite and we wasn’t feeling welcome at all at these place. Even when we paid, he didn't even say thank you or bid us farewell, the food can be tasty but with deplorable treatment from the waiter it's not worth going, I don't recommend this place at all.